The Port of Tema has hosted a Port Advisory Committee meeting, where stakeholders and customers alike met to assess the face of the port industry for the past year and discuss progressive measures for 2019.
Mr. Edward Kofi Osei, Director of Tema Port addressing, the stakeholders emphasized GPHA’s commitment to top notch customer service and assured that his office is opened to address all issues that will ensure satisfactory service provision.
“I believe that we at GPHA are very open. We are very open to work with you and I think we are working with you very well. However, if you think that the working relationship is not solid enough, please let us know and we will continue to make it better,” Mr. Edward Osei emphasized.
Marketing and Corporate Affairs Manager of Tema Port, Mrs. Josephine Asante indicated that cargo throughput has grown over the year and is poised to grow even more due to the port expansion project.
She said GPHA has devoted to engagements with economic operators of the Sahelian regions to make sure Ghana’s Ports secure transit traffic.
“We can’t afford to let the transit trade go away so we took a mission, we went to Burkina Faso and Niger and we spoke to everybody in the business, and it looks like our efforts are being rewarded because for Transit imports, there was a 14% increase from last year to this year,” Mrs. Josephine Asante revealed.
She added that GPHA is also committed to providing a conducive port environment for all stakeholders to work effectively.
Frank Ebo Brown, Head of Legal of Meridian Port Services, updated that the Tema Port expansion, which is poised to transform the face of Ghana’s port industry, is on schedule and the first phase will be ready for operations in June, 2019.
Mr. Ebo Brown said “complete gate operations system, a radio frequency identification system for the tracks, license plate recognition system, the optical character recognition system, are technologies that are going to be deployed in the project,”
Dr. Yaw Oppong, CEO of IMaH indicated that measures are being taken to use the hospital facility to its full potential. He said from beginning of next year, the hospital should have most of the private health insurance companies on board.
With regards to port efficiency, Customs indicated that the paperless initiative has been helpful with customs mobilizing revenue much more efficiently now than before.
“So the review of the paperless has since resulted in enhanced trade facilitation with very high level of compliance,” Louis Mennia, a Chief Revenue Officer in charge of Golden Jubilee Terminal declared.
Other stakeholders constituting freight forwarders and importers, expressed concerns on the need for policy implementers such as Customs and GPHA to update them on changes made at the ports in order to not keep importers in the dark.